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Living Our Core Values – How We Serve our Patients

 

LHSC is looking to honour staff, physicians and volunteers who demonstrate the LHSC values in the context of how we serve our patients. The Selection Committee will assess the nominations in the following categories:

Respect

The nominee:

• Treats patients with respect
• Takes responsibility for his/her actions towards patients
• Listens and seeks to understand the perspectives of our patients
• Looks for the truth and makes it safe for patients to share their views

Trust

The nominee:

• Works with conviction that each patient will be treated honourably, ethically and with compassion in the delivery and support of their care
• States clearly what he/she will do and ensures consistency between their actions and words - all the time; every time
• Protects our patients’ right to privacy and confidentiality
• Speaks the truth and engages in dialogue that contributes to our shared purpose

Collaboration

The nominee:

• Considers how his/her actions and decisions impact our patients
• Works with others in serving the greater good of our patients and communities
• Builds healthy relationships in all of his/her interactions

In addition, the nominee:

• Holds others accountable for living the core values
• Demonstrates the ability to inspire others to live the values in serving our patients
• Advances the core values through formal or informal leadership