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February 7, 2005
Communications Consultant, City-wide Restructuring
519-685-8500, ext. 75532
Countdown Begins to Emergency Department Changes
London, Ontario - Tuesday, February 8 marks the launch of the media campaign to publicize upcoming changes to emergency services in London. Over the subsequent seven days "countdown" messages will be heard on local radio and advertised in print. The goal of this campaign is to create awareness of upcoming changes to emergency services.
On Tuesday, February 15, 2005 the emergency department at St. Joseph's Hospital will move to London Health Sciences Centre.
There will be three emergency departments in the City of London after February 15, 2005:
On Wednesday, February 16, 2005, a new health care service arrives. St. Joseph's Hospital will open an Urgent Care Centre to treat non life-threatening illnesses and injuries, such as scrapes, cuts, sprains, simple fractures or broken bones, ear aches, fevers, coughs and colds.
The hours of operation for the Urgent Care Centre will be from 8:00 a.m. to 10:00 p.m., seven days per week.
For more information, call 1-866-313-5528 or visit www.emergencylondon.ca.
As always, if you have a medical emergency call 911 or go to your nearest Emergency Department.
Changes to emergency services
Timing: Two-Phased Move
Phase I: 4 ER sites to 3 ER sites + Urgent Care Centre
The Urgent Care Centre is new health care service for London. It will treat patients with non life-threatening injuries, such as scrapes, cuts, sprains, simple fractures or broken bones, ear aches, fevers, coughs and colds. The hours of operation for the Urgent Care Centre will be from 8:00 a.m. to 10:00 p.m., seven days per week, 365 days a year.
Phase II: 3 ER sites to 2 ER sites + Urgent Care Centre
Major radio, print and public service announcement communication campaigns are planned at both phases. Phase I communication begins February 8 in the form of a seven day countdown.
Emergency Department Facts and Figures
Number of Emergency Department Physicians:
Number of Emergency Department Staff LHSC
Current (to Feb 15):
34 staff members transferring from SJHC to LHSC
Number of Urgent Care Staff SJHC (beginning Feb 16, 2005)
Current annual LHSC visits projected to March 2005 are as follows:
Projections for future growth at both UC and SSC
Projected number of visits to Urgent Care:
Since 1997, when the Health Services Restructuring Commission delivered its report for London, 19 transfers have occurred between St. Joseph's and London Health Sciences Centre; 3 services have consolidated. The first program to transfer was Acute Mental Health to LHSC in 1998. In 2002, adult rehabilitation beds consolidated at Parkwood Hospital
2005: Achievement of Milestone I
Milestone I is the largest transfer of hospital programs and services across London to date. Milestone I commenced March 2004 with the transfer of 25 medicine beds from St. Joseph's Hospital to LHSC University Campus. The 2005 transfers will include:
Transfers begin February 15, 2005 and will continue until September 2005. At that time, over 2500 staff and physicians will work in a new location. By completion, 121 beds will have transferred from St. Joseph's Hospital to LHSC (including 88 in 2005), two beds will have transferred from LHSC to SJHC, and 215 beds will have transferred from South Street. At that time, major areas of St. Joseph's Hospital will begin Milestone II renovations. South Street Campus will remain a hub of activity, with programs such Acute Mental Health, Dialysis, Ambulatory Clinics, Nuclear Medicine, Sleep Lab, Research, Offices and Administration.