Paediatric Family Resource Centre

Location:

Zone B, 1st Floor, Room 006 (B1-006)
Children’s Hospital
800 Commissioners Road East
London, ON N6A 5W9

Hours of operation: 10:00 a.m. – 4:00 p.m. Monday to Friday

Contact:

Jennifer Banting

Lisa Hawthornthwaite
519-685-8500, Ext. 52604
Email: pfrc@lhsc.on.ca

Our Program

The Paediatric Family Resource Centre offers patients, family members and staff easy and convenient access to reliable information about children’s health and medical care.

We provide unbiased information that helps families make informed decisions about their child’s care. The Centre offers an extensive collection of resources including:

• Medical Reference Books
• Parent Guides about Health and Illness
• Bereavement Books and Resources
  • Bereavement Groups
• Computer programs
• Children's story books on health issues
• Information about parent support groups
• Literature searches
• Pamphlets
• Recommended websites
• Referrals to other information services
• Videos and audio cassettes on health issues

Parents visiting the Centre can also use a variety of resources to help stay in touch with work, friends, or family, including:

• E-Mail
• Fax
• Internet
• Photocopying or scanning
• Phone line for local calling
• Two desk areas

What to Expect

When you visit the Paediatric Family Resource Centre, you have the option to speak either with a Family-centred Care Specialist or a trained volunteer. Or you may call 519-685-8500 extension 52604 or by email to request information to be mailed to your home.

Links & Resources

• Search our catalogue
• Medline Plus Trusted health information
• Caring for Kids Child and youth health information for Canada’s paediatric specialists
• The Health Line Health services for South West Ontario