Visiting a Patient

 

Click on the following links to find information to help you before you visit Children’s Hospital.

• Visiting Guidelines
• Patient Information
• Parking
• Where to Stay in London
• Flower Delivery
• Latex Balloons
• Patient E-cards

 

Visiting Guidelines

Children’s Hospital is committed to working with patients and families to provide compassionate, high-quality care. We believe it is important for patients to experience the support of family and friends.

• Visiting is based on the condition, care needs, and expressed wishes of each patient in the unit.
• For this reason, visiting times may vary between patients and units. We ask patients or visitors to check with unit staff about optimal visiting times.
• Visiting may be interrupted to provide appropriate patient care.
• Visiting will be restricted to protect the privacy rights of other patients or to maintain safety and security.
• Family members supporting a patient between the overnight hours of 8:00 p.m. and 8:00 a.m. are asked to remain in the patient’s room and advise unit staff when coming to and leaving the unit.
• Please remember to wash your hands or use hand gel sanitizer before and after visiting.
• To help protect the health of our patients and staff, do not visit if you are sick or have been feeling sick in the last week.

If you have any questions please speak with the unit staff.

 

Patient Information

To inquire about the location of a patient or their telephone number, call the Patient Information Desk at:

 

519-667-6619

 

Parking

The following will give you suggestions on where you park that is closest to your child’s doctor’s office or test location.

 

Parking Lots P1 and P2 – off of Commissioners Road across from Admitting and Zones A, C and D

 

Parking Lot P3 – off of Commissioners Road, south of Zone E

 

Parking Lot P7 – off of Baseline Road, north of Zone E

                           

Parking Costs:

• $3.00 per hour to a maximum of $9 ($1.50 for every half hour)
• If there is no attendant - $4.00 flat rate (for Lots P3 and P7 only)

Parking Passes:

Costs:

Day pass $11 - valid until midnight of day purchased.

• Week pass $35 - valid 7 days a week, 24 hours a day
• Month pass $60 - valid 7 days a week, 24 hours a day

Parking passes may be purchased from an attendant in a parking booth during the following days and times:

• Monday to Friday: 8:00 a.m. - 11:30 p.m.
• Saturday to Sunday: 12:00 p.m. - 8:00 p.m.

 Parking Office:

• Location: Lot P8, parking garage lower level, Room 105
• Hours: Monday to Friday 7:30 a.m. - 5:00 p.m.

Handicap Spaces:

Available in all parking lots and at admitting and discharge areas located at Zone E, Westminster Tower.

 

Family Parking Meters

• Available in the Emergency parking lot with priority assigned for families with small children.
• There are also a limited number of meters available in the visitors lot located south of Zone E, Westminster Tower.
• Look for the signs indicating reserved for families with small children who are going to the Paediatric Medical Day Unit.

 

Where to Stay in London

Here’s a list of several nearby hotels in London.

Ronald McDonald House 519-685-3232

 

Howard Johnson Inn London  519-681-1550

 

Best Western Lamplighter 519-683-7151

 

Radisson Hotel 519-668-7900

 

Comfort Inn   519-685-9300

 

Station Park Inn   519-642-4444

 

Delta Armouries Hotel   519-679-6111

 

Quality Suites London   519-680-1024

 

Residence Inn Marriott London   519-433-7222

 

 

Flower Delivery

• Flowers that have been received at the hospital from local florists are delivered by volunteers at Children’s Hospital.
• Flowers must be delivered by 1:30 p.m. for guaranteed delivery that day.
• Flowers can also be purchased at the Auxiliary Gift Shop at the Garden Shoppe at Victoria Hospital.
• Certain units do not allow flowers. Please check with the nurses’ station before sending flowers.

  

Latex Balloons

Latex balloons are not permitted at the hospital. Foil balloons are allowed. Please check with the nurses’ station before sending or bringing them to the unit.

 

 

Patient E-cards

If you have a family member or friend in one of our hospitals, you can send them a personalized message with our free E-card service. Send an E-card