Accessibility at LHSC

At London Health Sciences Centre we are committed to improving access to our facilities and services for patients, their families, employees, physicians, students, volunteers and visitors.

Guided by our values of respect and collaboration, and the principles of the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Regulation we continue to work towards eliminating barriers to our care and services.

Since 2003, London Health Sciences Centre has prepared annual accessibility plans that address physical, informational and communicational, attitudinal, technological and policy barriers.

The AODA (June 2005) Customer Service Regulation requires hospitals to implement specific policies, procedures and plans. These will contribute to making hospitals fully accessible by 2025. Documents related to the Customer Service Regulation are available upon request.

Please visit our Accessibility site for more information.