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Tips For First Time Patients To LHSC

 

Whether you’re coming for a short doctor’s appointment or as a patient overnight in one of our units, a trip to the hospital can be stressful.

This is especially true if it is your first time to the hospital.

London Health Sciences Centre is a large, complex hospital. Before your visit, we suggest you:

• Check the LHSC map to locate hospital parking and entrances

• Leave yourself lots of time to find Patient Registration, and the clinic or appointment location

• Review any instructions provided by the physician’s office

Interpretation Services:

If you need an interpreter for yourself or a family member, please tell your doctor, nurse or another member of the healthcare team. Sign language interpreters for the deaf/hard of hearing and spoken language interpreters for non-English speakers will be arranged at no cost.

What to bring:

Health Card

List of medications you are taking

Health insurance

Personal toiletries (such as toothbrush, toothpaste, comb, shaving supplies, feminine hygiene products, soap, shampoo, slippers) if you are staying overnight

Eyeglasses and other aids such as walkers

Small amount of money for incidentals such as newspapers, snacks, TV rental

What not to bring:

Jewelry, credit cards, large amounts of money, and other valuable items: these should be left at home. If you do bring them to hospital and can not be sent home with family or friends, valuables should be deposited in the Business Office for safe-keeping.

Electrical appliances (in accordance with hospital electrical and fire safety standards): using electric appliances, with the exception of electric razors, is forbidden. A hair dryer may be available by asking nursing staff.

Perfume and other fragrances: scented products can cause allergic reaction and respiratory distress for other patients, staff and visitors. Please do not use any scented products and ask your family and visitors to do the same.

PARKING

London Health Sciences Centre has 24-hour, pay-per-use parking. Daily, weekly and monthly passes are also available.

Patient drop-off, pick up and handicap parking areas are available at all sites.

In most of our parking areas, if you are leaving after hours you will need $1 or $2 coins to exit. Most parking lots have a machine that can provide change for bills up to $20. The parking lot at the new Paediatric Emergency at Victoria Hospital takes only change. There is a machine that can provide change for bills just inside the ER doors. If you have any questions about parking call:

519-685-8500
          

University Hospital	ext. 32446
Victoria Hospital/South Street Hospital	ext. 53078

When you arrive:

Check in at the Patient Registration Desk at the location given to you by your doctor.