When You Have Concerns

If you have concerns which require immediate attention, please tell your nurse or speak with the person in charge in your area.

Patient Relations:

LHSC's Patient Relations Specialists are available to assist patients and families with access to and knowledge of their rights and responsibilities. The Patient Relations Specialists will facilitate compliments, complaints and conflicts to a reasonable outcome as a mediator between the patient/family and the health care team.

The Patient Relations Specialist can be contacted:

• by telephone:

  519-685-8500 ext. 55881 or 55882

• by mail:

  Patient Relations Specialist
  LHSC Nurses Residence Building
  375 South Street P.O. 5375 Station B
  London, Ontario N6A 4G5