Emergencies: When to Call

If you have any sudden changes in your condition, call the LRCP Telephone Triage Nurse (TTN) at 519-685-8600 and press ‘3’. This line is open from 8:30 a.m. to 4:00 p.m. Monday to Friday. Please have your chart number ready.

Call for help if you have:

• A fever that is higher than 100.4°F or 38°C and you are on chemotherapy;
• Breathing problems;
• Increased pain;
• Loss of feeling or movement in your arms or legs, especially if you have trouble emptying your bladder;
• Vomiting that lasts more than 24 hours;
• Diarrhea that lasts more than 12-24 hours;
• Constipation for 72 hours that is not relieved by laxatives;
• Bleeding that will not stop;
• Confusion and increased sleepiness;
• Seizures and convulsions;
• Swelling or pain in your arms or legs;
• Your arms or legs suddenly feeling hot or cold to the touch;
• New pain, especially in the spine.

If you become very short of breath or develop severe chest pain, call 911 or go directly to the nearest Emergency Department.

After hours, weekends, and holidays call 519-685-8600 and press ‘2’ to reach the on-call Oncologist.

If you live outside of London, call the TTN, your family doctor, or go to your nearest Emergency Department. If you need treatment outside of LRCP, please tell your healthcare team at your next visit.