Privacy Information for Patients, Families & Visitors

London Health Sciences Centre (LHSC) is responsible for personal health information under its control and is committed to a high standard of privacy for their information practices. The hospital has adopted the 10 principles set out in the Ontario Privacy legislation - the Personal Health Information Protection Act, 2004 (PHIPA).

At LHSC, we respect our patient's rights regarding their health information, including your right to:

• Consent or refuse collection, use and disclosure of personal health information (PHI).

• Access your PHI and to make requests to correct your PHI.

• Know who has accessed/used your PHI and request an audit.

• Know to whom your PHI has been disclosed.

• Challenge the hospital’s compliance with privacy laws.

LHSC's Privacy Office was established to be a resource for privacy issues and it provides the following services:

• Advocate for patient and staff privacy within the organization.

• Act as the privacy experts.

• Facilitate implementation of privacy laws and principles.

• Conduct internal audits of health records and the organization’s processes to ensure compliance.

• Develop privacy related policies and processes.