Coronavirus Update for LHSC patients and families

Update - January 31, 2020
LHSC assessed a now confirmed case of novel coronavirus

London Health Sciences Centre is actively monitoring the situation with the novel coronavirus (2019-nCoV). At this time, the Public Health Agency of Canada states that the risk to Canadians is low.

For more detailed information on the status of the virus and risk to Canadians, please visit the Public Health Agency of Canada website.

Ministry of Health information sheets about the virus are available in multiple languages. 

What measures is LHSC taking to prevent transmission of the virus?

Screening patients for symptoms is being done in points of entry such as Emergency Departments, Obstetrical Triage, and Critical Care Trauma Centre. This, along with recent travel history, helps us to quickly identify patients who have signs and symptoms of infection. 

Our organization is in close contact with the Middlesex-London Health Unit, the Ministry of Health and other agencies to help guide decision-making and receive updates on the virus. 

Information for patients

It is important to remember that we are in influenza season and there are other respiratory illnesses circulating in the community. 

Travelers who have been to Hubei province, China in the past 14 days are to:
1. Contact local public health within 24 hours of return, to arrange for monitoring, and,
2. Self-isolate and stay at home for 14 days since they were last in Hubei, and, 
3. Self-monitor for signs and symptoms, such as fever or respiratory symptoms. 
 
This advice is for all travelers returning from Hubei province, regardless of whether, or not they are currently experiencing symptoms. Should these individuals develop symptoms, they are to: 
4. Immediately notify local public health, and,  
5. Notify their healthcare provider prior to visiting any healthcare facility. 
 
Travelers who have been to any other area of mainland China in the past 14 days are to:
1. Self-monitor for signs and symptoms, such as fever or respiratory symptoms, for 14 days since they were last in China. 
Should any of these individuals develop symptoms within 14 days of their return, they are to: 
2. Immediately self-isolate, and 
3. Immediately notify local public health for further assessment, and 
4. Notify their healthcare provider prior to visiting any healthcare facility. 

For those with non-life threatening illnesses and injuries, we ask you to consider the following options before coming to the Emergency Department:

Non-emergency medical assistance: First call your family doctor, nurse practitioner or their on-call service. If not available, consider visiting a walk-in clinic or urgent care centre.

Health-related advice from a Registered Nurse 24/7: Call Telehealth Ontario at 1-866-797-0000.

Serious medical injuries and conditions: Call 911 or go to an Emergency Department.