Hospital Entrance Restrictions

Entrance Maps (indicating which entrances are accessible to patients and visitors and location of outdoor washrooms)

Perimeter screening

Perimeter screening of hospital buildings is in effect. This means entrances to the hospitals have been restricted to allow for the screening of everyone who comes into the hospital. Everyone entering the hospital will be actively screened to help quickly identify signs and symptoms of illness upon entering the hospital. There are separate entrances for staff and physicians, and patients and visitors.

Screeners will ask you the following questions:

  • Do you have or have you had COVID-19 within the last 14 days?
  • Have you been tested for COVID-19 and are awaiting results?
  • Do you have any of the following primary acute respiratory symptoms:
    • Fever
    • New or worsening cough
    • Shortness of breath/difficulty breathing
    • Sore throat
  • Do you have any of the following COVID-related symptoms:
    • Decrease or loss of smell or taste
    • Runny nose (without other known cause)
    • Nasal congestion (without other known cause)
    • Difficulty swallowing
    • Chills
    • Headaches
    • Unexplainable fatigue
    • Unexplainable, generalized muscle aches
    • Vomiting/Diarrhea/Nausea or abdominal pain
    • Pink eye (conjunctivitis)
  • Are you over the age of 70 and experiencing:
    • Delirium/confusion
    • Falls
  • Have you travelled outside of Canada within the last 14 days?
  • Have you had close contact with a confirmed case of COVID-19?

These questions will help us ensure our hospital remains safe for patients, visitors and staff. If you answer ‘yes’ to any of these questions and have an appointment, please call your physician’s office first to determine if you should still come to the hospital. If they indicate you should proceed with your appointment, please advise the screener of this. You will be asked to wear a mask while inside the hospital. 

If you are a family member, caregiver or a visitor who has been pre-approved to accompany or visit a patient, you are still required to pass the screening criteria.  If you answer yes to any of the questions above, please do not come to the hospital

During busy times, there may be a line up at the screening entrances and you may be standing in line for 30 to 45 minutes. Please dress appropriately for the weather and give yourself extra time to get to your scheduled appointment or visit. Practice physical distancing by keeping two metres away from others. The screening process takes only a few minutes. Please respect those around you, in line and at the screening desk, while you wait to enter the hospital. 

Please see maps of Victoria Hospital and University Hospital indicating which entrances are accessible to patients and visitors.

Please see Visitor Restrictions and Service Changes for more information.