Hospital Entrance Restrictions

Please see maps of Victoria Hospital and University Hospital indicating which entrances are accessible to patients, care partners and visitors.

Masking

All patients, care partners and visitors are required to wear masks inside the hospital. LHSC care teams accommodate patients exempt from masking on an individual basis. Please contact your care team in advance if you require accommodation.

Timing your arrival

Please prepare to arrive 30-45 minutes before a visit/appointment in order to be screened at the front door. Plan for the weather as there may be a line outside of the entrance doors. 

Visiting hours

While visiting hours are not part of the current Care Partner policy in place as of Monday, June 6, there are many patient and unit specific considerations when planning your visit. Check in with the patient or the unit prior to coming to the hospital.

Vaccination

Effective Monday June 6, although being fully vaccinated/boosted is highly recommended, care partners will no longer be asked to provide proof of vaccination (universal masking and hand hygiene are still expected).

Perimeter screening

Patients, care partners and visitors coming to LHSC must be actively screened to keep our patients, care partners, staff, physicians, and visitors safe. Screeners are posted at limited entrances (University Hospital and Victoria Hospital) to ask you the following questions:

  • Do you have or have you had COVID-19 within the last 10 days?
  • Have you been told you should be isolating?
  • Have you been tested for COVID-19 and are awaiting results?
  • Do you have any of the following primary acute respiratory symptoms:
    • Fever
    • New or worsening cough
    • Shortness of breath/difficulty breathing
  • Do you have any of the following symptoms:
    • Decrease or loss of smell or taste
    • Runny nose (without other known cause)
    • Nasal congestion (without other known cause)
    • Sore throat/difficulty swallowing
    • Chills
    • Headaches
    • Unexplainable fatigue
    • Unexplainable, generalized muscle aches
    • Vomiting/Diarrhea/Nausea or abdominal pain
    • Pink eye (conjunctivitis)
  • Have you travelled outside of Canada within the last 14 days and been told to quarantine (per the federal quarantine requirements)?
  • Have you had close contact with a confirmed case of COVID-19 and been instructed to isolate?

If you answer 'yes' please contact your care team to determine how you can safely attend the hospital. Care partners and visitors should review information on the Visitor Policy. Non-essential care partners that fail screening will not be permitted in hospital. Essential care partners that fail screening may have additional steps or procedures that are required to visit that can be determined by the care team.

Please see Visitor Policy and Service Changes for more information.