Hospital Entrance Restrictions

Entrance Maps (indicating which entrances are accessible to patients and visitors)

Perimeter screening

Perimeter screening of hospital buildings is in effect. This means entrances to the hospitals have been restricted to allow for the screening of everyone who comes into the hospital. Everyone entering the hospital will be actively screened to help quickly identify signs and symptoms of illness upon entering the hospital. There are separate entrances for staff and physicians, and patients and visitors.

Screeners will ask you the following questions:

  • Do you have:
    • Fever (Temperature of 37.8°C or greater); OR
    • Any new/worsening acute respiratory illness symptoms; OR
      • Cough
      • Chills
      • Shortness of breath 
      • Sore throat
      • Hoarse voice
      • Difficulty swallowing
      • Runny nose or sneezing
      • Headaches
    • Any new, unexplainable symptoms of fatigue and generalized muscles aches OR
    • New vomiting/diarrhea/abdominal pain OR
    • Decrease or loss of smell or taste
  • Are you over age 65 and experiencing:
    • Delirium/confusion
    • Falls
  • Have you travelled within the last 14 days outside of Canada?
  • Have you had close contact with a confirmed case or probable case of COVID-19?
  • Have you had close contact with a person with acute respiratory illness who has been outside of Canada in the 14 days before their symptom onset?

These questions will help us ensure our hospital remains safe for patients, visitors and staff. If you answer ‘yes’ to any of these questions and have an appointment, please call your physician’s office first to determine if you should still come to the hospital. If they indicate you should proceed with your appointment, please advise the screener of this. You will be asked to wear a mask and gloves while inside the hospital. If you are a visitor and answer yes to any of the questions above, please do not come to the hospital

During busy times, there may be a line up at the screening entrances. Please practice social distancing by keeping two metres away from others. The screening process should be less than a minute. Give yourself about 10 minutes extra time to get through the screening.

Signage will be posted at doors. Please see maps of Victoria Hospital and University Hospital indicating which entrances are accessible to patients and visitors.

Please see Visitor Restrictions and Service Changes for more information.