Universal masking is required at LHSC facilities. View our current COVID-19 measures.

Stay connected virtually with patients

We recognize the impact of isolation for patients and families during this difficult time and are doing everything we can to help patients and loved ones stay connected. If you have a family member at LHSC, please consider alternatives to in-person visits below. The hospital supports the use of technology to connect with your loved ones through virtual options, like Skype, FaceTime, WebEx or telephone calls.

LHSC has increased our guest Wi-Fi capacity and continues to offer this service for free to patients and visitors. Bandwidth increases are in place to allow for high quality video calls to family and friends. The “Guest” network can be found through your wireless settings for mobile devices and tablets.

  • Call your loved one in their room through switchboard if a bedside phone is available
  • Patients can bring their own device when possible to stay connected to loved ones through FaceTime, Skype, etc.
  • When patients do not have access to their own personal device, assistance may be provided to access to technology and assist with virtual visitation.
  • Send an E-card to your loved one! E-cards are a free service enabling you to send a personalized message to your loved one or friend. These are being delivered electronically at this time.