Cancellations and Missed Appointments

We would appreciate hearing from you as soon as possible if you need to cancel an appointment. When you receive your appointment and need to cancel, call the clinic number at 519-663-3697. If an unexpected situation arises and you are unable to attend your appointment please give us at least 24 hours notice. Advance notice of a cancellation will allow us to give the appointment time to someone else and to meet urgent requests for an appointment.

If you miss an appointment without informing us, we will not book another appointment for you until we hear from you. If you wish to be seen in the clinic, call 519-663-3697. There may be a wait for another appointment. If you miss two consecutive appointments, you will require another referral to the clinic from your family doctor. Make every effort to keep the appointment that is given to you. Cancel appointments as soon as possible.