London and regional hospitals invest in technology to build on exceptional patient care

September 20, 2012

Hospitals in London and throughout the region are embarking on an important safety and quality transformation that is expected to result in significant improvements in patient care thanks to the strategic implementation of integrated technology solutions.

The HUGO initiative -- Healthcare Undergoing Optimization -- will see the hospital partners collectively invest $26.1 million over the next three years to implement Ontario’s first regional project of this kind.


HUGO will involve:

      Implementing new technology,

      Shifting from paper to the electronic environment to incorporate standardization

      Improving patient safety and patient outcomes

      Shortening hospital stays

      Freeing up beds to care for new patients


The partnering hospitals will be shifting from paper processes to electronic technology for ordering tests, prescribing medication, and adding barcoding to make sure the right patient is receiving the right medication at the right time.


“We always want to provide the best and safest care for our patients,” says Dr. Robin Walker, HUGO Executive Sponsor, Integrated Vice President, Medical Affairs & Medical Education, London Health Sciences Centre and St. Joseph’s Health Care London. “HUGO will transform how we do our work, enabling us to deliver quantum improvements in care through standardization and streamlined processes using automated technology.”


Building on a strong foundation of systems collaboration, HUGO is being implemented regionally through the collaboration of Alexandra Hospital in Ingersoll, Listowel Wingham Hospitals Alliance, Middlesex Hospital Alliance in Strathroy and Four Counties, St. Thomas Elgin General Hospital, Tillsonburg District Memorial Hospital and Woodstock Hospital.