Seeking care during the holidays

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London Health Sciences Centre (LHSC) is safe and remains open for urgent and emergent care during the holidays. Anyone experiencing an emergency or serious medical injuries and conditions should call 911 immediately or go to an Emergency Department.

LHSC’s emergency departments and inpatient units typically have an increase in demand for resources during the holiday period and this year will be no different with COVID-19. As always, LHSC is committed to providing timely access to care for our patients and the community during the holidays.

“We understand and respect that with the current COVID-19 outbreaks in several units at both University and Victoria Hospital, patients may feel hesitant on seeking care,” says Dr. Adam Dukelow, LHSC’s Chief Medical Officer. “We have been working closely with the Middlesex-London Health Unit to implement more stringent infection prevention and control measures to keep patients, staff and physicians safe.”

The Emergency Departments at both University and Victoria Hospital have taken extra precautions to ensure patients are safe, including:

  • Mandatory masking, 
  • Physically distancing patients in the waiting rooms, 
  • Cohorting and isolating suspect cases of COVID-19, and
  • Cohorting of staff and physicians between the sites to reduce the risk of potential transmission. 

“LHSC is here when you need urgent and emergency care, and we remain committed to your health and safety,” Dr. Dukelow says. LHSC sincerely thanks the community for doing your part in staying home and stopping the spread of COVID-19, and helping ensure we have the capacity to care for people in urgent need. 

For a full listing of resources available to you (medical walk-in clinics, community pharmacies with extended hours, Telehealth Ontario, and crisis intervention assistance), please visit SouthWesthealthline.ca.