About Virtual Care

As an alternative to in-person visits, some London Health Sciences Centre clinics and health-care providers offer the option for a virtual care appointment by telephone or video conference. 

A virtual care appointment with your doctor or other health-care provider is one where you meet in real time with a telephone call or by video conference. You’ll use your smartphone or other device and the internet, instead of coming to the hospital in-person. 

LHSC and other teams across the province have been using virtual care appointments through the Ontario Telemedicine Network (OTN) for many years. Now LHSC also uses a custom version of Webex Meetings. 

IMPORTANT: If you have an urgent medical issue, call 911 or visit an Emergency Department or Urgent Care Centre. Do not call or send emails or wait for a virtual care appointment if you have urgent symptoms or an emergency.