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Contact Us

By Telephone

By Mail

By Telephone:

Main telephone line for all hospital sites: 519-685-8500

Online telephone directory

General information line (for recorded information regarding mailing address, visiting hours and directions): 519-685-8380

Research

Lawson Health Research Institute

519-646-6005

Foundations

Children’s Health Foundation

519-432-8564

London Health Sciences Foundation

519-685-8409

Frequent Hospital Contacts and Helpful Phone Numbers

Emergency Departments

If you require immediate medical assistance, please call 911 or go to your nearest emergency department.

University Hospital

339 Windermere Road

519-663-3197

Victoria Hospital (Adult & Children’s)

800 Commissioners Rd E

519-685-8141

Patient Information

If you know the name of patient you are trying to contact, dial one of the numbers below and someone will help you locate that person.

Victoria Hospital, or University Hospital	519-667-6619
Children’s Hospital	519 663-3163

If you have a family member or friend in one of our hospitals, you are invited to send them a personalized message with our free E-card service.

Patient Relations

Patient Relations Specialists are available to assist patients and families with access to and knowledge of their rights and responsibilities. The Patient Relations Specialists will facilitate compliments, complaints and conflicts to a reasonable outcome as a mediator between the patient/family and the health care team.

The specialists can be reached at:

Phone:

519-685-8500 ext. 52036

E-mail:

patient_experience@lhsc.on.ca

This email address is to be used to share comments, suggestions, compliments or complaints. Your e-mail will be forwarded to a Patient Experience Specialist who will contact you within one business day. If your concern is urgent please call ext 52036. Email solicitations will not receive a reply. Inquiries about referrals should be redirected to switchboard (519-685-8500) and will be forwarded to the appropriate service.

Online form:

Please consider completing our Patient Rights & Responsibilities Feedback Form. Results are shared with LHSC's Patient Relations Specialists.

Business Office

The Business Office will give you information on daily hospital rates and finance inquiries related to patient accounts.

519-663-3146

Other Helpful Phone Numbers

Switchboard	519-685-8500 press 0
Social Work Services	519-663-3131
Spiritual Care	519-685-8500 ext. 58418
Security (Lost & Found)	519-685-8500 ext. 52281
Parking
University Hospital	519-685-8500 ext. 32446
Victoria Hospital	519-685-8500 ext. 53078
Volunteer Services
University Hospital	519-663-3134
Victoria Hospital	519-685-8112
Telephones and television	Telephones and televisions are available in patient rooms on a rental basis. Forms are provided at the nurses station. Service personnel make daily rounds to meet your needs. Payments are made at the time of installation and renewal.

Human Resources

Visit the Human Resources website for information on career opportunities at London Health Sciences Centre.

1-877-LHSC-JOB (547-2562)

E-mail: humanres@lhsc.on.ca

Media Relations

The media is asked to contact the London Health Sciences Centre (LHSC) Corporate Communications and Public Relations Department in order to facilitate the following: