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During regular business hours (Monday - Friday from 8:00 a.m. - 4:00 p.m.) call 519-667-6760.
After hours, call the LHSC switchboard at (519) 685-8500 and ask to have the Communication Consultant on-call paged.
A one-word condition update will be provided to media if the patient name is given (i.e. LHSC will not release patient names.)
Only the following terms will be used to describe a patient's condition:
Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are favourable.
Vital signs may be unstable and not within normal limits. Patient may be unconscious. Indicators are unfavourable.
Vital signs may be unstable and not within normal limits. There are major complications, and indications are unfavourable. Death may be imminent.
This information will only be disclosed after the nursing staff has confirmed that the patient's family or substitute decision maker has been informed of the patient's death.
Media may be informed of the discharge of a patient whose case has been a matter of public record. Only the word discharged will be given to the media. No other information, including the date of discharge will be given.