Welcome to the Family Advisory Council


Patient Engagement Office:

Email: patientexperience@lhsc.on.ca

Phone: 519-685-8500 Extension 75457


Our Program

The Family Advisory Council (FAC) brings parents/caregivers together with hospital leaders. The goal is to allow families to have direct input and influence on policies, programs, and practices at Children’s Hospital.

The Hospital recognizes and appreciates the stresses and challenges experienced by patients and families. By giving families direct input we can determine how best to support families during their time at Children’s Hospital.

Family members can play a variety of roles such as:

  • participating in quality improvement initiatives
  • taking part in parent to parent support opportunities
  • sharing personal experience stories

What to Expect

Become a FAC member
The FAC meets monthly. As an FAC member, you will be expected to share your experiences, suggestions and ideas with the council. You will work with other parents and staff to think through challenging issues and help to develop new programs and processes that improve the care at Children’s Hospital.
It is expected that you will respond to requests via email and attend meetings regularly.

Links & Resources

Paediatric Family Resource Centre
Institute for Patient and Family Centred Care
Children's Healthcare Canada (CHC)