Universal masking is required at LHSC facilities. View our current COVID-19 measures.

Contact Us

By Telephone

By Mail

By Telephone:

Main telephone line for all hospital sites: 519-685-8500

Online telephone directory

General information line (for recorded information regarding mailing address, visiting hours and directions): 519-685-8380

Research

Lawson Health Research Institute
519-646-6005

Foundations

Children’s Health Foundation
519-432-8564

London Health Sciences Foundation
519-685-8409

 

Frequent Hospital Contacts and Helpful Phone Numbers

Emergency Departments

If you require immediate medical assistance, please call 911 or go to your nearest emergency department.

University Hospital
339 Windermere Road

519-663-3197

Victoria Hospital (Adult & Children’s)
800 Commissioners Rd E

519-685-8141

Patient Information

If you know the name of patient you are trying to contact, dial one of the numbers below and someone will help you locate that person.

Victoria Hospital, or University Hospital

519-667-6619

Children’s Hospital

519 663-3163

If you have a family member or friend in one of our hospitals, you are invited to send them a personalized message with our free E-card service.

Patient Relations

Patient Relations Specialists are available to assist patients and families with access to and knowledge of their rights and responsibilities. The Patient Relations Specialists will facilitate compliments, complaints and conflicts to a reasonable outcome as a mediator between the patient/family and the health care team.

The specialists can be reached at:

Phone: 519-685-8500 ext. 58230
Patient Relations Contact Form:

English
French

This form is to be used to share comments, suggestions, compliments or complaints.  

If you are seeking an exception to the visitor policy please contact your clinical team directly  and they will determine whether family or caregiver presence is possible

Your message will be forwarded to a Patient Relations Specialist who will contact you within 3 business days.  Please note that during times of high-volume calls, responses to complaints may take up to 5 business days.

Inquiries about referrals should be redirected to switchboard (519-685-8500) who will forward to the appropriate service.

NOTE: The Patient Relations office is unavailable weekends or statutory holidays. If urgent, please redirect to Switchboard and request After Hours Coordinator.

Patient Relations brochure [pdf] 

Business Office

The Business Office will give you information on daily hospital rates and finance inquiries related to patient accounts.

519-663-3146

 

Other Helpful Phone Numbers

Switchboard 519-685-8500 press 0
Social Work Services 519-663-3131
Spiritual Care 519-685-8500 ext. 58418
Security (Lost & Found) 519-685-8500 ext. 52281
Parking  
University Hospital 519-685-8500 ext. 32446

Victoria Hospital

519-685-8500 ext. 53078

Volunteer Services  
University Hospital 519-663-3134

Victoria Hospital

519-685-8112

Telephones and television Telephones and televisions are available in patient rooms on a rental basis. Forms are provided at the nurses station. Service personnel make daily rounds to meet your needs. Payments are made at the time of installation and renewal.

Human Resources

Visit the Human Resources website for information on career opportunities at London Health Sciences Centre.

Phone: 519-685-8500 ext. 46247

Mail: London Health Sciences Centre
Human Resources  - Perth Drive Complex
339 Windermere Road
London, Ontario
N6A 5A5

Media Relations

The media is asked to contact the London Health Sciences Centre (LHSC) Corporate Communications and Public Relations Department in order to facilitate the following:

  • Patient condition updates
  • Interviews with Patients and/or Families
  • Interviews with Physicians and Staff
  • Hospital Access
  • Writing articles
  • Audio recording, videotaping, filming, photography on hospital property
519-667-6760

By Mail:

Corporate Office

London Health Sciences Centre
800 Commissioners Road East
PO Box 5010
Stn B
London, Ontario
N6A 5W9

Hospital Sites

Victoria Hospital
800 Commissioners Road East
PO Box 5010

Stn B
London, Ontario
N6A 5W9

519-685-8500

Victoria Hospital Map
(Note: Do not use the postal code for GPS driving directions as it is associated with an LHSC PO Box).

University Hospital
339 Windermere Road
P.O. Box 5339
Stn Z
London, Ontario
N6A 5A5

519-685-8500

University Hospital map
(Note: Do not use the postal code for GPS driving directions as it is associated with an LHSC PO Box).

Children’s Hospital
800 Commissioners Road East
PO Box 5010

Stn B
London, Ontario

N6A 5W9

519-685-8500

Children's Hospital map
(Note: Do not use the postal code for GPS driving directions as it is associated with an LHSC PO Box).

 

Family Medical Centres

Byron Family Medical Centre
1228 Commissioners Road West
London, Ontario
N6K 1C7

519-472-9670

Victoria Family Medical Centre
60 Chesley Ave
London, Ontario
N5Z 2C1   

519-433-8424

Kidney Care Centre

Westmount Shopping Centre
785 Wonderland Rd South
London, Ontario
N6K 1M6

519-685-8500

 

Can't find the contact you're looking for?

Visit the Questions, Comments or Concerns page of our website for further information and contacts.

Feedback about our website

This e-mail is for technical inquiries about our website. (For example, reporting broken links or accessibility issues).

webmaster@lhsc.on.ca