What to Expect

Volunteers can expect: 

Group picture of volunteers wearing masks at London Health Sciences Centre
  • To be recognized as a valued member of team London Health Sciences Centre (LHSC)
  • To experience personal growth, fulfillment and satisfaction
  • To be given a safe and meaningful assignment
  • To be fully orientated and trained by a qualified person as well as receive annual and ongoing training
  • To receive sound guidance, support and direction in their volunteer role
  • To have access to education sessions offered within the hospital
  • To have privacy and confidentiality in their dealings with LHSC
  • To be given opportunities to provide feedback and opportunities for growth by receiving feedback

Volunteer opportunities at Victoria Hospital, Children's Hospital, and University Hospital include:

Gift Shops: 
There are a total of five retail gift shops between University Hospital (UH) and Victoria Hospital (VH), which are run by the LHSC Auxiliary.    

Cancer Program (Victoria Hospital Only): 
Volunteers assist patients and help with patient flow.

Children’s Hospital: 
Volunteers engage children in different activities (i.e. games, crafts).

Inpatient Areas: 
Volunteers visit patients and assist staff and patients in various capacities. 

Outpatient Clinics: 
Volunteers help with the patient flow of an outpatient clinic.  

Waiting Rooms: 
Liaise with family and staff, help with the patient and visitor flow.

Wayfinding volunteers welcome the public and provide information and directions for LHSC in a friendly and assistive manner.