Patients who join the HEAL Program will go through a comprehensive assessment to help us best support their health and well-being.
At your first appointment
New patient visits are offered weekly on Fridays between 8 a.m. and 12 p.m. This initial visit will take place in person and will last approximately two to three hours.
When you arrive, you will complete a patient and caregiver questionnaire covering topics like your health, mental health, sleep and nutrition habits and overall wellbeing. You may also be offered the opportunity to participate in research projects.
We will then take measurements such as blood pressure, heart rate, height and weight, body circumference and complete a body composition assessment using an InBody 380 machine. This appointment may also include discussions about bloodwork and genetic testing.
Here is a more detailed breakdown of the multidisciplinary team members you will meet with during your initial appointment:
- A physician will do a medical assessment, assess any underlying concerns and discuss treatment options.
- A registered nurse will review medical history, check vital signs, take body measurements, provide education and coordinate ongoing care.
- A registered dietician will assess diet and eating habits, offering guidance on balanced nutrition and healthy eating tailored to the patient’s needs.
- A social worker will evaluate social and school history, complete a mental health assessment and assist with emotional well-being and family dynamics. They will also help each patient access helpful community resources.
- A physiotherapist will assess body pain, sleep habits and physical activity, helping to plan movement strategies and incorporate exercise into daily life.
After your first appointment
After we have completed the initial assessment, our team will meet to collaborate on an individualized health care plan for you. This will be shared with you via email once it's ready.
Follow-up appointments
Follow-up appointments are offered weekly on Thursdays and Fridays between 1 and 4 p.m. They are typically one hour long, and involve seeing the nurse, doctor and dietician. You may also meet with the social worker and physiotherapist, as needed.
