Reimagining health care: A new Master Plan for LHSC
In early 2022, London Health Sciences Centre embarked on the beginning of a visionary and ambitious journey to reimagine, redesign and redevelop the future of health care. Over several months, we have already engaged nearly 3,000 people from across the communities we serve, 36 partner organizations in health care, research, education, municipal leadership and community support, and more than 1,000 members of Team LHSC. We are also conducting comprehensive research and modelling, including population projections, economic forecasts, technological outlooks, national and international trends and environmental impacts.
This research and feedback have already been invaluable to the development of LHSC’s Master Plan – our blueprint for how we deliver health care over the next 10, 20 and 30 years. It’s the first step in a process to redesign how we deliver care within and outside of our walls, including the physical structure of our buildings.
The Eight Principles of Master Planning
During the planning process, we are following these eight key principles:
Patients Create exemplary patient and family care experiences
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Our People Cultivate an environment that enables staff and physicians to achieve purpose through meaningful work
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Our Mandate Fulfill our unique role in health system leadership
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Equity Embed the principles of equity, accessibility and inclusion in all our work Remove access barriers for marginalized populations Create a welcoming and culturally safe environment for care and work |
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Innovation Drive innovation in service delivery, population health and digital care Contribute to an integrated health care system Advance population health and societal wellness Reduce wait times through optimized efficiency |
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Teaching & Research Weave research and teaching through every aspect of care
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Partnerships Build strong partnerships within the communities we serve
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Planetary Health Promote environmental sustainability in all we do
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Download Eight Master Planning Principals PDF.
What We Heard: Five Key Themes
There are five key themes to what we heard during our engagement with you:
System Integration and Communication
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Enhancing Accessibility and Inclusivity within the Hospital Network
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Wait Times and Staffing Shortages
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Mental Health and Reducing Stigma
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Proactively Preparing for Future Health Needs
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Next Steps
Your feedback has been invaluable to our planning. But the work does not stop here. Master Planning is a journey – one that offers a unique opportunity to build the world-class, inclusive health system that the community expects and deserves. Our commitment is steadfast as our planning and research continue with the following next steps:
- Research and engagement: The magnitude of change required is significant, but we’re prepared to undertake it. We are using our planning grant from the Ministry of Health – funding that is specific to Master Planning – to conduct robust research and engagement. That includes continued engagement with you, our teams and our partners, as well as focusing heavily on innovations that have been successful in other health systems, nearby and around the world.
- Options for our future facilities: In early 2023, we will have options for how our facilities may look in the future.
- Master Plan submission: Our final Master Plan will be submitted to the Ministry of Health and Ontario Health in July 2023.
Stay connected. Stay involved.
- Share additional feedback: Email masterplan@lhsc.on.ca with additional comments about the long-term future of LHSC.