Strategic Plan

Strategic Plan - Great people. Great care.

2023-2027 Strategic Plan

Driven by the tagline 'Great people. Great care.,' LHSC’s 2023-2027 Strategic Plan is our roadmap for how we will evolve alongside a changing health care system as we advance excellence in care, teaching and innovation. The Strategic Plan outlines a new vision, purpose and fundamental commitments for our organization as we remain guided by our values of teamwork, compassion, curiosity and accountability. 

Strategic Priorities 





At the heart of our new vision – 'Transforming health, together’ – lies the belief that through collaboration and innovation, we can make a lasting impact in the lives of patients and communities. We will achieve this goal through three strategic priorities that will support transformative change:  



Becoming a workplace of choice by:

  • Embedding joy in work  

  • Treating staff and physicians as partners  

  • Implementing a comprehensive wellness strategy 

Building the teams of tomorrow by:  

  • Redesigning our workforce 

  • Implementing leading-edge practices in recruitment and retention  

Growing a culture that embraces change and sparks curiosity by:  

  • Transforming leadership  

  • Building trust 

Integrated care


Co-creating care experiences with patients, partners and communities by:

  • Partnering in new ways to deliver care closer to home 

  • Developing seamless transitions in care  

Building networks that will support growing health care needs by:  

  • Taking a population health management approach  

  • Mobilizing capacity in primary and community care  

  • Partnering with caregivers  

Advancing excellence


Designing programs and services that better patient outcomes by:  

  • Embedding research and learning throughout our operations and at all points in a patient’s journey 

  • Making targeted investments in the future of health care  

Using a continuous improvement of care model to drive quality and safety at levels of the organization by:  

  • Empowering our people to solve problems and improve outcomes 

  • Advancing a culture of evidence-informed decisions  

Transformation Catalysts 


Our strategic priorities are underpinned by three transformation catalysts that will enable us in our work:

Organizational optimization

Investing in our people, knowledge and infrastructure. 

Redesigning care

Breakthrough health care within and beyond our walls. 

Digital transformation

Using technology to expand access to care and health information, and support learning, discovery and health system design.

The 2023-2027 Strategic Plan is designed to harness the collective expertise of our dedicated professionals and to incorporate innovative practices that push the boundaries of health care delivery. By embracing new technology, research breakthroughs, and evidence-based approaches, we will provide the highest quality of care to our patients and the communities we serve.