Accommodations

• Address: 383 Colborne Street, London, Ontario 
• Telephone: 519-433-7222
• Reservations: 519-685-8656
• Website: https://www.marriott.com/en-us/hotels/yxuri-residence-inn-london-downtown/overview/

The Residence Inn offers free WiFi, Fitness Centre, access to the YMCA and Wellspring Cancer Support Centre, daily dry cleaning service, on-site coin laundry, and a Market (24/7 Food and Beverage Pantry).

What if I am not feeling well when I am staying at the Residence Inn? 

In the case of a medical emergency, you are advised to dial 9-1-1. If it is not an emergency situation and you simply need to speak with a member of your health care team, you can contact them in the same way as you currently do. 

Where can I park? 

The LHSC Verspeeten Family Cancer Centre and the Residence Inn has included weekday parking for patients. A shuttle service is available from the Residence Inn to the lower level (Level 1) of LHSC Verspeeten.

Who can stay at the Residence Inn? 

The Residence Inn has 22 LHSC Verspeeten suites dedicated to cancer patients. To stay at the Residence Inn you must: 

• Be on active treatment.
• Live at least 40 km from London.
• Be able to care for yourself.

Do I have to call the Residence Inn to tell them I want to stay there?

The Cancer Program staff will contact the Residence Inn as soon as they know when you will start treatment or require accommodation.

If your plans change and a reservation is no longer required, you are responsible to cancel your reservation 48 hours in advance of your check-in date by calling 519-433-7222. Failure to cancel your reservation will result in the full room rate being charged to you.

How do I get to the Residence Inn?

To get to the Residence Inn you can either drive yourself or come with a Canadian Cancer Society (CCS) driver. Call the CCS Wheels of Hope program at 1-800-263-6750 to make arrangements for a volunteer driver. There is also a shuttle service to provide transportation between the Cancer Program (Level 1) and the Residence Inn. A Shuttle Schedule is available at the front desk of the Residence Inn as well as from a member of your health care team. Please see the map to the LHSC Verspeeten Family Cancer Centre in 
your “My Care Guide”.

How do I register? 

You must arrive at the Residence Inn on your first day of treatment to register. Check-in time is 3:00 p.m. You will be given an introduction letter and a schedule for the shuttle bus to the LHSC Verspeeten. You will also be given a room key for you to keep with you when you are at the Residence Inn. 

How much does this cost? Will I have to pay anything? 

Arrangements have been made between the Cancer Program and the Residence Inn to assist with expenses associated with all services. Your portion of this fee is $36.00 per night for one shared room per patient staying Monday to Thursday. This fee is payable on arrival each week. Any additional charges, such as room service, long distance, market purchases, etc. are the responsibility of the patient. 

If you require accommodations over the weekend (Friday through Sunday night), the cost is the responsibility of the patient. The Residence Inn will bill the patient directly at the negotiated hospital rate. 

Meals 

Please let staff at the Residence Inn know if you have any special dietary requirements. Meals will be delivered to your room at the following times:

• Breakfast: 7:00 am - 9:00 am
• Lunch: 12:00 pm - 1:30 pm
• Supper: 5:30 pm - 7:00 pm

Friends and family cannot purchase meal tickets. Only essential caregivers will be provided meals as part of their stay.

What are the Suites at the Residence Inn like?

Suites at the Residence Inn are shared (two patients to a suite). Each Suite has two bedrooms with a queen size bed, a sitting area, kitchen with cooking facilities, and a washroom. Washrooms can be fitted with assistive devices if needed. The sitting room and bedrooms are equipped with televisions and a safe to lock your belongings.

What should I bring with me during my stay at the Residence Inn?

You will need to bring your clothes, toiletries and medication with you. You may also want to bring a book or craft to help you fill in your time. Bedding and towels will be provided.

Are there activity resources available?

There are playing cards, games and puzzles available for request at the front desk. These can be delivered to your room to borrow during your stay

• Address: 591 Wellington Road
• Telephone: 519-681-7151

Notes: Ask for hospital rate and provide name of hospital. Complimentary shuttle Monday to- Friday 8 a.m. to 4 p.m. to Parkwood, Victoria, and University Hospitals.

• Address: 325 Dundas Street
• Telephone: 519-679-6111
• Fax: 519-679-6397

Notes: Letter to be faxed from social worker, nurse, or doctor for hospital rate.

• Address: 300 King Street
• Telephone: 519-439-1661

Notes: Ask for hospital rate

• Address: 864 Exeter Road
• Telephone: 519-680-0077

Notes: Ask for hospital rate

• Address: 242 Pall Mall Street 2753 Dingman Drive
• Telephone: 519-642-4444

Notes: Ask for hospital rate

• Address: 2753 Dingman Drive
• Telephone: 519-681-3931

• Address: 1156 Wellington Road  
• Telephone: 519-685-9300

• Address: 744 Baseline Road East  
• Telephone: 519-430-1150

• Address: 840 Exeter Road  
• Telephone: 519-649-6500

For more information, talk to your health care team.