Patients, Families and Visitors

Changes to Care Delivery at the London Regional Cancer Program (LRCP) - January 5, 2022  


Will there be changes to my appointment?

We’re heading into a difficult phase in the fight against COVID-19. Data trends suggest we will face increased demand for health care, while also navigating staffing pressures due to sickness. High demand and reduced ability to meet that demand will be a challenge for us. In response, as per the Provincial directive, the LRCP will be adjusting operations to ensure that we are able to maintain services for those that need us most. This means that in some cases, appointments may need to be cancelled, delayed or rescheduled.

We recognize that changes to care delivery can cause uncertainty and worry for patients and their loved ones. Waiting for your care can be very difficult. Please know that all treatment decisions are being carefully reviewed by your healthcare team and they will continue to monitor your care closely.

If there are any changes to your care, you will be contacted by your care team. If you are not contacted your appointment will take place as scheduled. If you have any concerns or changing symptoms, please reach out to your care team. Our hospitals are safe and remain open for urgent and emergency care. In the case of an emergency, please call 911 or go to an Emergency Department.

Can I still bring a care partner with me to my appointment?

All non-essential care partner visits will be paused due to the current stage of the pandemic. Click here for more information about LHSC’s Visitor Policy.

Where can I find more information?

For more information, visit LHSC’s website, or click here to view a frequently asked questions document for patients and families.

For more information on a variety of topics for all stages of cancer care, please visit the Patient Information Zone.

Finding Your Way Around LHSC (video)

You may take a video tour of LRCP to familiarize yourself with the Centre. Click on one of the "LRCP Orientation" links on the right side of this page.

The 'My Care Binder' will help answer many of your questions. It is a tool for you to use during your time at the London Regional Cancer Program (LRCP), and beyond. In the Binder, you will find information about what to expect when you come to the LRCP for your cancer care. You will receive a Binder on your first visit to LRCP.

Click on the box below to view the 'My Care Binder'.