Give us your Feedback

The person identified as the substitute decision maker for each patient will be mailed a feedback form shortly after each patient's discharge.

Please help us to provide quality care by completing this evaluation form when you receive it. If you would like to speak to someone about your CCTC experience, please contact the Coordinator in CCTC at extension Manager, CCTC at extension 54990 or 53328.

You may also email feedback to:  CCTCFEEDBACK@lhsc.on.ca

In person:
Ask to speak to the Charge Nurse or Coordinator.

At discharge:
Following discharge from CCTC, patients will have a follow-up visit by our Critical Care Outreach Team (CCOT). A PATIENT feedback form will be given to discharged patients who are able to respond.

A FAMILY feedback questionnaire may be sent to the Substitute Decision Maker after discharge.

Electronically:
Provide your feedback electronically and anonymously 

 

Updated: October 30, 2018