THIS IS NOT AN URGENT CARE CLINIC
The Family Medicine Obstetrics Clinic provides low-risk, non-surgical obstetrical care for pregnant people who do not have a family physician and live in London, Ontario.
If you have a family physician, please contact them directly for a referral to an obstetrician.
The clinic’s team includes both male and female family medicine physicians who have specialized training in obstetrics. During your appointment, you will see both a nurse and a physician. As a teaching facility, other healthcare professionals such as residents, learners, or members of the healthcare team may also be involved in your care as appropriate.
If you do not have a family physician but anticipate requiring a C-section, please visit a walk-in clinic and request a referral to an Obstetrician.
If you do not hold valid OHIP or Interim Federal Health Coverage, please be aware you are responsible for all fees associated with your care. You will be provided information from a nurse within the clinic regarding applicable doctor and hospital fees before your appointment is booked. If you have any questions related to the fees associated with your visit, feel free to contact the Business Office at 519-685-8500 ex 33146. Please be aware that hospital fees may change without notice.
Healthcare Connect
If you are in need of a Primary Care Family Doctor, and hold a valid OHIP card, we strongly recommend registering with Health Care Connect. This simple online application will help connect you with a family physician or nurse practitioner currently accepting new patients.
Clinic eligibility and referral criteria
The Family Medicine Obstetrics Clinic provides care for pregnancies that meet the following criteria:
- Singleton pregnancy (e.g., one baby, not twin or triplet pregnancies)
- Lives in London, Ontario
- Does not have a family physician or nurse practitioner in London, Ontario
- Low-risk pregnancy
- No significant pre-existing medical conditions, such as diabetes
- One previous C-section may be considered if it was more than 18 months ago, and the patient is hoping for a vaginal delivery
Other medical conditions or circumstances may be reviewed by the medical team on a case-by-case basis.
The clinic does not accept:
- Multiple pregnancy (e.g., twins, or multiples)
- Patients requiring a planned repeat C-section
If you are unsure whether you meet the eligibility criteria, please complete the self-referral form. The clinic team will review your information and determine whether the referral is appropriate.
Booking an Appointment
If you meet the eligibility criteria and would like to book an appointment, please complete the self-referral form using the link below.
Family Medicine Obstetrics Clinic Self-Referral Form
Your completed form will be sent directly to the clinic nursing staff for review. A member of the clinic team will contact you within two weeks regarding your referral and appointment. Please submit only one self-referral form. Submitting multiple forms may delay processing.
If the self-referral form does not appear to be functioning, please call the clinic at 519-685-8500, extension 56342, and leave one voicemail message informing staff that the form is unavailable. Please also include your full name, date of birth, and expected due date.
Important: This clinic does not provide urgent or emergency care.
- The self-referral form is not intended for urgent or emergency concerns.
- If you are less than 20 weeks pregnant and have an urgent concern, please go directly to your nearest Emergency Department.
- If you are 20 weeks pregnant or more and have an urgent concern regarding your pregnancy, please go directly to the Obstetrical Triage Department at Victoria Hospital, B Zone, 4th Floor. Obstetrical Triage is open 24 hours a day, 7 days a week.
- If you are experiencing an emergency, call 911 or go to your nearest Emergency Department.
Prefer to Call?
You may call the clinic at 519-685-8500, extension 56342 and leave one voicemail message with:
- Your full name
- Date of birth
- Expected due date
A member of the clinic team will contact you as soon as possible.
Please note: This is a voicemail system only, and the message line is not checked daily; it may take seven business days to receive a return call. For this reason, completing the online self-referral form is the preferred method of contacting the clinic.
Clinic Information
The Family Medicine Obstetrics Clinic is located at:
Victoria Hospital
B Zone, 5th Floor
London, Ontario
Phone: 519-685-8500, extension 56342
Email: The clinic's nursing email address is not publicly available. Patients will be provided with the appropriate nursing contact information after they have been contacted by or met with a member of the clinic team.
Clinic Hours
The clinic operates:
Tuesdays: 1:00 to 3:30 p.m.
Fridays: 9:00 to11:00 a.m. and 1:00 to 3:30 p.m.
The clinic is closed on statutory holidays.
Please note: Clinic hours are the hours when appointments are offered and do not represent the hours that the clinic's voicemail and email are monitored.
For more information:
- Obstetrical Ultrasound: What you need to know
- Weight Gain in Pregnancy
- The Middlesex-London Health Unit offers a variety of prenatal health education programs. Visit www.healthunit.com/prenatal-health to learn more and register.
- Society of Obstetricians and Gynecologists
- Fetal Risk Assessment from Maternal Exposure (FRAME) clinic
- Maternal/Newborn Care:
- Birthing Centre
- Postpartum Care Unit
- Obstetrical Preadmit
- "Having a Baby?" Video Tour
Family Medicine Obstetrics Clinic – Frequently Asked Questions
Eligibility and Referral Criteria
Who can use the self-referral form?
The self-referral form is intended for pregnant people who live in London, Ontario and do not have a family physician.
Completing the Self-Referral
How do I complete the self-referral form and what information do I need to provide?
Complete all required sections of the online self-referral form and submit it electronically. Please ensure that all information provided is accurate and complete.
You will be asked to provide information such as:
- Full name
- Date of birth
- Contact information, including phone number and email address
- Expected due date
- Other information related to your pregnancy and medical history
If you require an interpreter, please indicate your preferred language on the form, and an interpreter will be provided for your appointment.
What happens after I submit the form?
Your referral will be sent directly to the clinic and reviewed by the nursing staff to determine whether it meets the clinic's eligibility and referral criteria.
A member of the clinic team will contact you within two weeks regarding your referral and next steps.
Please submit only one form. Submitting multiple forms may delay processing.
Referral Review and Response
How long will it take to hear back about my referral?
Please allow up to two weeks to be contacted regarding your referral.
How will I be contacted?
A member of the clinic team may contact you by phone or email using the contact information provided on your self-referral form.
What should I do if I have not heard from the clinic after two weeks or by my due date?
If you have not heard from the clinic after two weeks or by your due date, please call the clinic message line at 519-685-8500, extension 56342.
Please leave one message stating that you completed the online self-referral form and have not yet heard from the clinic. A member of the team will investigate and follow up with you.
What happens if my referral is declined after I submit the self-referral form?
If your referral does not meet the clinic's eligibility criteria, a member of the clinic team will contact you and provide information about the next steps or an alternative option for care, where appropriate.
Appointments
How do I request an appointment?
The preferred method is to complete the online self-referral form.
If you are unable to complete the online form or are experiencing technical difficulties, you may instead call the clinic's message line at 519-685-8500, extension 56342, and leave one message with the information requested on the website.
A member of the clinic team will contact you within two weeks regarding your referral and next steps.
What should I do if I need to cancel or change my appointment?
If you have already been contacted by a member of the nursing staff regarding your appointment, you may reply to their email or call the clinic.
What can I expect if I am accepted as a patient of the clinic?
If your referral is accepted, the clinic team will contact you and explain how your ongoing prenatal care will be provided, including how follow-up appointments are scheduled and who may be involved in your care throughout your pregnancy.
What should I do before my appointment?
If you have had ultrasounds or other pregnancy-related imaging completed outside of LHSC, please request copies of the reports and/or images and bring them to your appointment. This is especially important if your care or imaging was completed outside of Canada or at a community imaging location.
Please arrive at least 20-30 minutes before your appointment to allow time for parking and registration.
If you are more than 15 minutes late, your appointment may need to be rescheduled.
For individuals utilizing public transportation, there are numerous bus stops located around Victoria hospital.
What can I expect during my appointment?
During your initial visit, you will first meet with a Registered Nurse who will review your pregnancy-related health history and provide information about the clinic and what you can expect during your care.
You will then meet with members of the medical team. Depending on your appointment, this may include a medical student, family medicine resident, and/or consulting physician.
Please allow approximately one to two hours for your initial appointment. Follow-up appointments may be shorter; however, as a specialty clinic, appointment times may vary, and there may occasionally be delays.
We appreciate your patience and will make every effort to see you as close to your scheduled appointment time as possible.
Urgent and Emergency Concerns
What should I do if my concern is urgent?
Do not submit an online self-referral form or leave a voicemail for an urgent concern. Please follow the emergency and urgent care instructions above.
Important: The Obstetrical Family Medicine Clinic does not provide urgent or emergency medical care.
The self-referral form and clinic voicemail are not monitored for urgent medical concerns.
If you are less than 20 weeks pregnant:
If you have an urgent medical concern or concern related to your pregnancy, please call 911 or go to your nearest Emergency Department.
If you are 20 weeks pregnant or more:
If you have an urgent medical concern related to yourself or your pregnancy, please call 911 or go directly to the Obstetrical Triage Department at Victoria Hospital, B Zone, 4th Floor. Obstetrical Triage is open 24 hours a day, 7 days a week.
Technical Support and Alternative Referral Options
What should I do if I experience technical difficulties with the self-referral form?
If you are unable to complete or submit the online self-referral form because of a technical issue, you may call the clinic message line at 519-685-8500, extension 56342.
Please leave one message with the information requested on the website. A member of the clinic team will review your message and follow up with you.
Please note that this is a voicemail system only. No one will answer the phone, and the message line is not checked daily.
Can I submit a referral by telephone?
The online self-referral form is the preferred method for submitting a referral.
If you are unable to complete the online form, you may call the clinic's message line and leave one message with the information requested on the website.
Please call only once and leave a single message. Multiple messages may delay processing.
Privacy and Security
Is my information secure when I submit the self-referral form?
Yes. Your personal health information is kept secure when you submit the self-referral form. The hospital follows all applicable Personal Health Information Protection Act (PHIPA) requirements to protect your health information and privacy.
If you have additional questions or concerns about privacy, please visit the hospital's website for more information.
