Understanding Room Numbers

University Hospital and Victoria Hospital room numbers are in the same format

Example: D2 - 503

What do the letters and numbers mean?

Room: D2 - 503

Zone = D

Floor = 2

Therefore, room D2 - 503 is located in Zone D, on the 2nd Floor.

Information Desks

Volunteers at the Information Desks are happy to answer your inquiries and get you pointed in the right direction.

Hours of Operation: 

  • Monday to Friday: 8 AM to 8 PM
  • Saturday to Sunday: 12 AM to 4 PM

To contact the information desk by phone, please call 519-663-3163.

Guide Service – Victoria Hospital

Guide volunteers are located throughout Victoria Hospital and are pleased to offer assistance to help you get to your destination within the hospital.

Guide stations are located at:

  • B1 Entrance
  • B2 Lobby
  • C2 Entrance
  • E1 Entrance

Hours of Operation:

  • Monday to Friday: 8 AM to 3 PM.