Universal masking is required at LHSC facilities. View our current COVID-19 measures.

Privacy Information for Patients, Families & Visitors

London Health Sciences Centre (LHSC) is responsible for personal health information under its control and is committed to a high standard of privacy for their information practices. The hospital has adopted the 10 principles set out in the Ontario Privacy legislation - the Personal Health Information Protection Act, 2004 (PHIPA).

At LHSC, we respect our patient's rights regarding their health information, including your right to:

  • Consent or refuse collection, use and disclosure of personal health information (PHI).
  • Access your PHI and to make requests to correct your PHI.
  • Notified if your PHI is accessed inappropriately and request an audit
  • Know to whom your PHI has been disclosed.
  • Challenge the hospital’s compliance with privacy laws.

LHSC's Privacy Office was established to be a resource for privacy issues and it provides the following services:

  • Advocate for patient and staff privacy within the organization.
  • Act as the privacy experts.
  • Facilitate implementation of privacy laws and principles.
  • Conduct internal audits of health records and the organization’s processes to ensure compliance.
  • Develop privacy related policies and processes.